Analyzing Safety Communication in Industrial Contexts

Work in industrial contexts is confronted with various risks, which are further amplified by the trend toward Industry 4.0. Approaches needed to examine safety communication (SC) such changing environments. Existing studies focus on individual SC means and quantitative evaluation measures. This article proposes a qualitative approach for analyzing process chain metal-working company investigated. The results reveal that implemented as complex system of communicative means. Weaknesses this entail several problems at level both workplaces chains. Due lack digitalization, does not meet requirements Several task areas professionals identified optimizing SC. These include content preparation existing according work related tasks, creating digital content, increasing companies’ resilience novel risks.